Contact
Get in touch
Email herbishire@gmail.com and we will come back to you within two working days.
If you are asking about a specific batch, include the batch number from your pack — it is the fastest route to a useful answer.
Write to us at Unit 20C, Moorlands Trading Estate, Bristol Road, Gloucester, GL1 5RZ, United Kingdom.
You are welcome to visit the shop at Unit 20C, Moorlands Trading Estate, Bristol Road, Gloucester, GL1 5RZ, next door to Otto Antiques.
We are open Thu–Sat, 11.00am – 6.30pm.
What we cannot help with
We cannot give medical advice, recommend a plant for a condition, or advise on interactions with your medication. Those are questions for your doctor or pharmacist, and they will give you a better answer than we can.
Complaints
If something has gone wrong, say so — herbishire@gmail.com, with your order number. We will respond within five working days, and the Returns & refunds page sets out exactly what you are entitled to.